The benefits of e-business performance measurement systems (PDF)
(Sprache: Englisch)
To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To...
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To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.
* Based on four years of case study research inlcuding interviews with 12 managers
* offers a distinctive view of e-business in measuring the performance of a business
* Recommendations are made based on the findings from cross case analysis
* Based on four years of case study research inlcuding interviews with 12 managers
* offers a distinctive view of e-business in measuring the performance of a business
* Recommendations are made based on the findings from cross case analysis
Bibliographische Angaben
- Autoren: Matthew Hinton , David Barnes
- 2008, 100 Seiten, Englisch
- Verlag: Elsevier Science & Techn.
- ISBN-10: 0080888054
- ISBN-13: 9780080888057
- Erscheinungsdatum: 08.07.2008
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- Grösse: 0.40 MB
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