Shared Services (PDF)

Praise for Shared Services A Manager's Journey

"In Shared Services: A Manager's Journey, Dan presents the real
business cultural challenges along with human factors when taking
on such a change in a company's processes. A must-read for any
executive, manager, or team member who is considering, decided to,
or is already in the process of converting a company from a
decentralized organization to a shared services environment."

-Katherine M. Ericsson Vice President of Membership, Project
Management Institute of South Florida and director of a project
management office, in a shared services environment within the
distribution industry

"A how-to/survival guide for those thinking about entering shared
services or beginning the journey...for the rest of us, an
entertaining look back at our journey both professionally and
personally. A great read!"

-Steve K. Stone Senior Vice President and CFO, Newspapers and
Shared Services Morris Communications Company

"Over the past fifteen years, I've had the pleasure of working
directly with hundreds of companies who are implementing shared
services. What is striking is how very different 'real experiences'
are from the stories spun by consultants or keynote speakers at
conferences. Getting to the 'real truth' of how to put the pieces
together will help you keep consulting fees low and the probability
of success high. This book is a practical guide created by someone
who has been there. It is the truth!"

-Mike Hostetler Managing Director, Shared Services Roundtable
Corporate Executive Board