Serviceology for Services / Communications in Computer and Information Science Bd.1189 (PDF)
7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020, Proceedings
(Sprache: Englisch)
This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.
The 16 full papers and 3 short papers presented in this volume were carefully reviewed and...
The 16 full papers and 3 short papers presented in this volume were carefully reviewed and...
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Produktinformationen zu „Serviceology for Services / Communications in Computer and Information Science Bd.1189 (PDF)“
This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.
The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
Bibliographische Angaben
- 2020, 1st ed. 2020, 309 Seiten, Englisch
- Herausgegeben: Takeshi Takenaka, Spring Han, Chieko Minami
- Verlag: Springer-Verlag GmbH
- ISBN-10: 9811531188
- ISBN-13: 9789811531187
- Erscheinungsdatum: 19.02.2020
Abhängig von Bildschirmgrösse und eingestellter Schriftgrösse kann die Seitenzahl auf Ihrem Lesegerät variieren.
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- Grösse: 29 MB
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Englisch
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