Managing the Unthinkable (PDF)

Gretchen M. Bataille served as the Senior Vice President for Leadership and Lifelong Learning for the American Council on Education from 2011-2013, when she joined ROI Consulting Group. From 2006-2010, she served as president of the University of North Texas, a research university with over 36,000 students and more than 250 degree programs, and she was senior vice president of the University of North Carolina system from 2000 to 2006. Bataille has served as a member of the Board of Trustees of The College Board as well as a Board member for ACE. She is a member of the Board of Directors for SAGE Publications and serves as a trustee for Drake University. Among her many publications are articles about faculty and administrative experiences and Faculty Career Paths: Multiple Routes to Academic Success and Satisfaction. Diana I. Cordova is Clinical Professor of Executive Education and Academic Director of the Kellogg Executive Leadership Institute (KELI), at the Kellogg School of Management, Northwestern University. At Kellogg, she focuses on C-suite leadership development for corporate executives. Prior to joining Kellogg in 2013, Cordova served as Vice President for Leadership Programs at the American Council on Education (ACE) where she was responsible for all leadership programs and initiatives, including the ACE Institute for New Presidents. From 1994-2000 she served on the psychology department faculty at Yale University and was awarded the 1999 Lex Hixon '63 Prize for Teaching Excellence in the Social Sciences. Cordova also served as assistant dean of the Yale Graduate School of Arts and Sciences from 2000-2003 and as Acting Associate Commissioner of the National Center for Education Research, U.S. Department of Education. She holds a Ph.D. in social psychology from Stanford University and a B.A. from Smith College. John G. Peters , president emeritus of Northern Illinois University, served as the 11th president from June 2000 to June 2013. As NIU'