Difficult Conversations (HBR 20-Minute Manager Series) / 20-Minute Manager (ePub)
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
- Uncovering the root cause of friction
- Maintaining a positive mind-set
- Untangling the problem together
- Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
- Autor: Harvard Business Review
- 2016, 128 Seiten, Englisch
- Verlag: Harvard Business Review Press
- ISBN-10: 1633690792
- ISBN-13: 9781633690790
- Erscheinungsdatum: 26.01.2016
Abhängig von Bildschirmgrösse und eingestellter Schriftgrösse kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: ePub
- Grösse: 2.06 MB
- Mit Kopierschutz
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