Business Process Management Cases Vol. 2 (PDF)
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The BPM cases collection is dedicated to providing a contemporary and comprehensive, industry-agnostic insight into the realities of BPM. In particular it focuses on the lessons that only authentic cases can provide. The experiences documented cover both, the positive impact of deploying BPM as well as the lessons learnt from failed attempts. Each case takes a holistic approach and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes.
This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard. The billboard helps professionals to link BPM projects tothe corporate strategy and to build the organizational capabilities to reach such strategic directive.Digital technologies do not just facilitate innovative process designs, but enable entire new strategic options. This book provides a contemporary and comprehensive overview of how to create process-enabled strategies in an opportunity-rich environment.
Martin Petry, Hilti CIO
This is the first book to present the BPM Billboard - A new management tool to plan and scope BPM initiatives. The Billboard together with the insightful real-world cases offers valuable guidance towards BPM success from a holistic perspective.
Gero Decker, Signavio CEO
Professor Dr. Jan Mendling is a Full Professor and head of the Deparment of Information Systems and Operations Management at Wirtschaftsuniversität Wien (WU Vienna), Austria. His research areas include Business Process Management, Process Mining, Conceptual Modelling and Enterprise Systems. He has published more than 400 research papers and articles, among others in ACM Transactions on Software Engineering and Methodology, IEEE Transactions on Software Engineering, Journal of the Association of Information Systems, Information Systems, Data & Knowledge Engineering, and Decision Support Systems. He has authored and edited over 25 books, including the textbooks Fundamentals of Business Process Management and Wirtschaftsinformatik (in German). Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world.
Professor Dr. Michael Rosemann is the Director of the Centre for Future Enterprise at Queensland University of Technology (QUT), Brisbane, Australia. He is the author/editor of seven books and more
- 2021, 1st ed. 2021, 330 Seiten, Englisch
- Herausgegeben: Jan vom Brocke, Jan Mendling, Michael Rosemann
- Verlag: Springer Berlin Heidelberg
- ISBN-10: 3662630478
- ISBN-13: 9783662630471
- Erscheinungsdatum: 04.08.2021
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- Dateiformat: PDF
- Grösse: 10 MB
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