A Phenomenology of Career Change in the Malaysian Workforce (PDF)

Jennifer Tham is currently a Regional Communications Specialist at Roche Services Solutions (Asia Pacific) for an ongoing enterprise-wide digital transformation program. She obtained her PhD from Monash University under the supervision of Professor Pervaiz and Dr. Yit Sean Chong. The career change narratives and career construal model introduced in this book are based on the phenomenological study of career change conducted for her doctoral study. Prior to joining Roche, she worked as a management consultant in Deloitte Consulting (SEA) specialising in Organizational Change Management and has contributed to various business and practice development activities in the firm. In the academic space, she has experience in teaching first and second-year university students in Monash University for Business Management units. As an individual, Jennifer has a keen interest in studying the human perception, motivation and emotion thatcontributes to a unique experience, be it as an employee, customer or individual. And she takes absolute pleasure in translating complex findings into meaningful narratives and practical frameworks that create value for organizations and the community.



Yit Sean (Esther) Chong is currently a Senior Lecturer and Deputy Director of GraduateResearch in Monash University Malaysia. Prior to pursuing an academic career, Esther worked with Accenture in delivering business solutions to major clients such as Shell Malaysia, Hong Kong Exchange and Sakhalin Energy, Russia. She was also a certified facilitator for the 7 Habits of Highly Effective People (Stephen Covey) and Development Dimensions International (DDI) programmes. Her broad research interests are in the fields of higher education, service management and career change behaviour. Dr. Chong was awarded a research grant by the Ministry of Higher Education Malaysia to examine career change intentions of STEM undergraduates via behavioural neuroscience and narrative approaches. In