Police Conflict Management, Volume I

Chapter 1: 21st Century Policing: Between Evidence-Based Practice and Reflexivity.- Chapter 2: Police trust and legitimacy in modern societies: Fairness in interactions as a key.- Chapter 3: Danger, Fighting and Badassness: A Social Systems Perspective on Narratives and Codes in Police Conflict Management.- Chapter 4: Policing in the light of Social Dominance Theory and Social Distance Theory of Power.- Chapter 5: Psychological Aspects of the Use of Firearms by the Police.- Chapter 6: Prevalence and correlates of violence against law enforcement officers in the United States: A national portrait.- Chapter 7: Police Conflict Management and the Phenomena of Suicide-by-Cop in North America.- Chapter 8: A Feminist Ethics of Care Approach to De-escalation in Policing.- Chapter 9: Barriers to Effective De-escalation.- Chapter 10: Applying the Interpersonal Circumplex Model to De-Escalative Communication in Police Service.- Chapter 11: Nonverbal Behavior and Appearance of Police Officers in the Police Service.- Chapter 12: Effective Police Negotiation: Synthesising the Strategies and Techniques That Promote Success Within Hostage or Crisis Situations.- Chapter 13: Community relations and policing: A communication accommodation theory perspective.- Chapter 14: Policing Hate Rallies.- Chapter 15: Police Conflict Management in South Africa: An Autoethnographic Reconnaissance.- Chapter 16: Police Crowd Management in South Africa: Efforts and Challenges of De-Escalation.- Chapter 17: Police legitimacy in Russia: Explaining millennials' obligation to obey and willingness to cooperate.

Mario S. Staller is a professor at the University of Applied Sciences for Police and Public Administration North-Rhine Westphalia in Aachen, Germany. 

Swen Koerner is a professor at the German Sport University and Head of the Department of Training Pedagogy and Martial Research. Benni Zaiser, PhD, is an officer with one of Canada's largest police services and an independent behavioural scientist with an interest in the intersection between cognitive and social psychology during encounters between the public and the police.