Improving Access and Quality of Public Services in Latin America

Chapter 1: Building a Culture of Accountability in Service Delivery: Conclusions from the GDN Project on Varieties of Governance and Service Delivery
Chapter 2:  Markets and Hierarchies in Public Services:  Incentives, Institutions, and Politics
Chapter 3: Decentralization, Fiscal Effort and Social Progress in Colombia at the Municipal Level, 1994-2009: Why Does National Politics Matter?
Chapter 4: Does Participatory Budgeting Have An Effect On The Quality Of Public Services? The Case of Peru's Water and Sanitation Sector
Chapter 5: Understanding the Effects of Educational Governance in Chile and Uruguay

Guillermo Perry is Professor at Universidad de Los Andes, Colombia, Non-Resident Fellow of the Center for Global Development (CGD), United States, and member of several Boards, among them the Global Development Network (GDN), the Woodrow Wilson Institute (Latin American Advisory Board), and FEDESARROLLO and Banco de Bogotá. He was Chief Economist for Latin America and the Caribbean at the World Bank (1996-2007) and held various government positions in his home country, Colombia. Perry is author or coauthor of more than 20 books and many articles on diverse development issues, including growth, inequality, public finance, natural resources, and trade.

Ramona Angelescu Naqvi is Director of Programs at GDN, with general supervision of the organization's research capacity building programs across the globe. She currently leads several global research projects at GDN and has most recently served as Conference Director for GDN's Annual Global Conference on Education for Development, held in Lima, Peru, in March 2016. Prior to joining GDN, she worked in strategy consulting in the United States, as well as at the US Chamber of Commerce and The World Bank. She has written on global governance, migration and capacity building.