Implementing IT Processes
The Main 17 IT Processes and Directions for a Successful Implementation
(Sprache: Englisch)
'Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the...
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Klappentext zu „Implementing IT Processes “
'Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.
Inhaltsverzeichnis zu „Implementing IT Processes “
- The IT Process Map- Process Dependencies
- IT Governance and Process Roles
- Functional Groups: Strategic Decision Making, Planning & Controlling, Account Management, Change Implementation Implementation, IT Operation & Configuration Management, Supplier Management, IT Support
- Introduction of Standard IT Processes
- Process Performance Indicators and Reporting
- Evaluation of Process Maturity
Autoren-Porträt von Lionel Pilorget
Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.
Bibliographische Angaben
- Autor: Lionel Pilorget
- 2015, 2015, XIV, 239 Seiten, Masse: 16,8 x 24 cm, Kartoniert (TB), Englisch
- Verlag: Springer, Berlin
- ISBN-10: 3658047720
- ISBN-13: 9783658047726
- Erscheinungsdatum: 13.03.2015
Sprache:
Englisch
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