Achieving Excellence Through Customer Service (Hörbuch (Download))
(Sprache: Russisch)
A best selling book by John Tschohl. Proven techniques and hundreds of practical ideas that develop customer satisfaction and loyalty- two ingredients to increase profits. Service leaders and champions of service can use this book to drive a service...
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A best selling book by John Tschohl. Proven techniques and hundreds of practical ideas that develop customer satisfaction and loyalty- two ingredients to increase profits. Service leaders and champions of service can use this book to drive a service culture. Entrepreneurs who want to grow their businesses through a service culture will find these ideas valuable. John Tschohl's revised soft cover book provides a complete action plan for making quality service the central focus of the management strategy. It has been called an encyclopedia of customer service strategies and experiences.
Bibliographische Angaben
- Autor: John Tschohl
- Altersempfehlung:
- 2021, ungekürzte Lesung, Spieldauer: 835 Minuten
- Verlag: ALPINA PUBLISHER
- ISBN-10: 5961426289
- ISBN-13: 9785961426281
- Erscheinungsdatum: 17.02.2021
Hörbuch-Download Informationen
- Dateiformat: MP3
- Grösse: 507 MB
- Ohne Kopierschutz
Sprache:
Russisch
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Achieving Excellence Through Customer Service
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