The Art of Complaining (ePub)

Name: The Art of Complaining
Brand: Dundurn Press
SKU: 55195957
Price: 10.90 CHF
Availability: OnlineOnly

Canada's Consumer Action Guide (Sprache: Englisch)

Autor: Phil Edmonston

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Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference. The Art of Complaining evens the playing field.

Most people hate to complain and so they will put up with defective cars,...

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Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference. The Art of Complaining evens the playing field.

Most people hate to complain and so they will put up with defective cars, contaminated food, insurance company abuses, botched vacations, and government errors and indifference. The Art of Complaining evens the playing field.

The Art of Complaining gives readers an arsenal of successful complaint tactics and claim letters compiled by Phil Edmonston, Canada's best-known consumer advocate and the author of the best-selling Lemon-Aid car guides. The Art of Complaining takes readers on a 45-year journey of consumer advocacy seen through the eyes of this former Member of Parliament, Ralph Nader Associate, and former member of the boards of Consumer Reports and The Quebec Bar Association. Edmonston has battled carmakers, dealers, insurance companies, lawyers, and government officials, both in the courts and in the streets. Indeed, Phil is Canada's toughest customer.

Autoren-Porträt von Phil Edmonston

Phil Edmonston, Canada's toughest customer, is a former MP and a long-time consumer advocate. For over forty-five years, he has written more than 150 consumer guides in the bestselling Lemon-Aid series. About three decades ago Nissan and Honda sued Phil for five million dollars - and lost.

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Bibliographische Angaben

Autor: Phil Edmonston
2013, 2. Auflage, 120 Seiten, Englisch
Verlag: Dundurn Press
ISBN-10: 145971945X
ISBN-13: 9781459719453
Erscheinungsdatum: 02.09.2013

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Dateiformat: ePub
Grösse: 1.93 MB
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Sprache:

Englisch

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