How Societies Embrace Information Technology (PDF)

Preface ix 1 Introducing the Big Picture 1 The presence of information technology 2 Megatrends at work 7 How societies use technology to shape their world 19 Notes and references 24 2 How Computers Spread Around the World So Fast 27 Definitions and issues 29 Government-supported/private-sector-driven model 33 National champion model 37 Asian private-sector-driven model 39 Planned economy: public policy model 42 Industry-driven model 48 Corporate diffusion model 51 Application diffusion model 57 Technology-standards diffusion model 59 Patterns, practices, and implications 61 Notes and references 65 3 How Governments Leverage Information Technologies to Improve Their National Economies 71 A brief historical reminder 72 Economic development in a connected world: the big picture 75 How governments use it to encourage economic development 77 What motivates governments to encourage their citizens and economies to use it? 91 Emerging strategies for the most advanced nations compared to rapidly advancing nations 96 The special role of labor 100 Global recession, twenty-first century style 102 Implications for public officials 106 Implications for business leaders 112 The way forward with policies and practices 116 Notes and references 122 4 How Managers and Officials Decide What Technology to Use 129 The kinds of decisions made by managers 131 Types of justification 135 Managerial practices 138 Some possible less effective practices 143 Special role of industries 149 Path forward 151 Notes and references 157 5 Adding Up the Results So Far: Do We Now Live in the Information Age? 163 Why naming an age is a useful exercise and so hard to do 165 What historians can teach us about the process 167 The case against the information age 173 Can we coexist on the frontiers of a new age? 175 Lessons for management and a strategy for change 179 Concluding thoughts 185 Notes and references 186 6 An Expanding Role for Scientists and Engineers 191 The rise of the computer scientist 192

James W. Cortada has thirty-five years of experience with IBM in various sales, consulting, and managerial positions related to information technology and its use. In particular, he helped design and deploy processes related to employee skills development, including IBM's worldwide consultant skills certification process, sales processes, and specialized training seminars. An author of more than fifty books on the management and history of information technology, Cortada's work has been translated into Spanish, Portuguese, Chinese, and Korean.

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