End-User Training (PDF)

Frontmatter -- Acknowledgement -- Contents -- Series Editor's Introduction -- Information for Potential Contributors -- Section 1: Case Studies -- Introduction -- Chapter 1. Training and the Organizational Consequences of Technological Change: A Case Study of Computer-Aided Design and Drafting -- Chapter 2. Training in the Use of Numerically Controlled and Computerized Numerically Controlled Systems in Industry -- Chapter 3. Educating End-Users to Make More Effective Use of Information Systems -- Section 2: Testing of Training Models -- Introduction -- Chapter 4. Development and Evaluation of Five User Models of Human ¿ Computer Interaction -- Chapter 5. Individual Differences and Acquiring Computer Literacy: Are Women More Efficient Than Men? -- Chapter 6. Managerial Attitudes Toward Computerization: Control, Acceptance, and Employee Alienation -- Section 3: Theory -- Introduction -- Chapter 7. A Dynamic Educational System for the Virtual Campus -- Chapter 8. Understanding End-User Training as a Lever in Organizational Strategy and Chang -- Chapter 9. Organizational and Individual Differences in Learning Perspectives During the Technological Innovation Process -- Conclusion -- A Brief Summary of Volume 2 -- Where Do We Go From Here? Directions for Future Research and Managers -- About the Contributors -- Author Index -- Subject Index -- Backmatter