Emerging Approaches to Information Services (ePub)

Lance Sapsford Director of business development and marketing at Ince and Co Oz Benamram Oz Benamram is chief knowledge officer at White & Case, providing the firm with strategic direction on the use of KM and technology. He leads the knowledge department in developing and implementing the systems and processes that enable the firm to use its collective knowledge to benefit clients worldwide. Oz is a globally recognized thought leader and a frequent speaker on legal IT and KM subjects. He has won numerous awards for leading innovation in legal KM, including the creation of an enterprise search system. Marcia Burris Research and information consultant at HBR Consulting Steve Lastres Director of library and knowledge management at Debevoise & Plimpton Mark Gediman Mark Gediman is the director of information services for Best Best & Krieger, LLP and has been with BB&K since 2000, managing the research needs of more than 200 attorneys and paralegals in nine offi ces from DC to California. He is a past-president of the Southern California Association of Law Libraries (SCALL) and the co-founder and co-chair of the Competitive Intelligence Caucus of the Private Law Libraries- Information Professionals (PLL-IP) of the American Association of Law Libraries (AALL). He has over 25 years of experience in law library management and writes regularly on Competitive Intelligence, research, and library management issues. He presents frequently for AALL and the Inland Counties Association of Paralegals as well as for SCALL, NoCALL, ACI and HALL. He has authored Chapter 8 of Business Intelligence for Law Firms (ARK Group, 2012) and articles in AALL Spectrum, Practicing Law Management Week, Paralegal Today, and Facts & Findings - The Magazine of the National Assoc. of Legal Assistants (NALA). He is a graduate of the University of California, Riverside. Marlene Gebauer Director of knowledge solutions at Greenberg Traurig Jennifer Mendez Senior manager of KM Firm Solutions at Ogletree

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