Communicating the User Experience (PDF)

A clear and focused guide to creating useful user experience
documentation

As web sites and applications become richer and more complex,
the user experience (UX) becomes critical to their success. This
indispensible and full-color book provides practical guidance on
this growing field and shares valuable UX advice that you can put
into practice immediately on your own projects. The authors examine
why UX is gaining so much interest from web designers, graduates,
and career changers and looks at the new UX tools and ideas that
can help you do your job better. In addition, you'll benefit from
the unique insight the authors provide from their experiences of
working with some of the world's best-known companies, learning how
to take ideas from business requirements, user research, and
documentation to create and develop your UX vision.

* Explains how to create documentation that clearly communicates
the vision for the UX design and the blueprint for how it's going
to be developed

* Provides practical guidance that you can put to work right away
on their own projects

* Looks at the new UX tools and ideas that are born every day,
aimed at helping you do your job better and more efficiently

* Covers a variety of topics including user journeys, task
models, funnel diagrams, content audits, sitemaps, wireframes,
interactive prototypes, and more

Communicating the User Experience is an ideal resource
for getting started with creating UX documentation.