Cognitive Work Analysis (PDF)

Professor Paul Salmon holds a chair in Human Factors and is creator and director of the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. He currently holds a prestigious Australian Research Council Future Fellowship and has almost 15 years experience in applied Human Factors research in a number of areas, including defence, transportation safety, sports and outdoor recreation, and disaster management. Paul currently leads major research programs in the areas of road and rail safety, identity theft and cybersecurity, and led outdoor recreation accidents. Paul has co-authored 11 books, over 140 peer reviewed journal articles, and numerous conference articles and book chapters. He has received various accolades for his contributions to research and practice, including the Australian Human Factors and Ergonomics Societies 2016 Cumming Memorial medal, the UK Ergonomics Society's Presidents Medal, the Royal Aeronautical Society's Hodgson Prize for best research and paper, and the University of the Sunshine Coast's Vice Chancellor and Presidents Medal for Research Excellence. His current research interests relate to extending Human Factors and Sociotechnical Systems theory and methods to support the optimisation of systems in many areas. Specific areas of focus include accident prediction and analysis, systems thinking in transportation safety, the development of systemic accident countermeasures, human factors in elite sports, and cybersecurity.

Dr. Guy Walker is an Associate Professor within the Institute for Infrastructure and Environment at Heriot-Watt University in Edinburgh. He lectures on human factors and is the author/co-author of over one hundred peer reviewed journal articles and thirteen books. He and his co-authors have been awarded the Institute for Ergonomics and Human Factors President's Medal for the practical application of Ergonomics theory and the Peter Vulcan prize for best research paper by the 2013 Australasian Road Safety Research Conference. In 2011 Guy also won Heriot-Watt University's Graduate's Prize for inspirational teaching. Dr. Walker has a BSc Honours degree in Psychology from the University of Southampton and a PhD in Human Factors from Brunel University. His research interests are wide ranging, spanning driver behaviour and the role of feedback in vehicles, using human factors methods to analyse black-box data recordings, the application of sociotechnical systems theory to the design and evaluation of civil engineering systems through to safety, risk and reliability. His research has featured in the popular media, from national newspapers, TV and radio through to an appearance on the Discovery Channel.

Dr. Dan Jenkins leads the research team at DCA Design International, one of the world's leading product design and development consultancies. Within multidisciplinary teams, he supports the design of a diverse range of products and services, from trains to toothbrushes. Working with clients and key stakeholders, Dan specialises in the application of human factors and systems thinking tools to ensure system performance is maximised and that products stand the greatest chance of commercial success. Notable projects include, patient administered drug delivery devices, next-generation radiotherapy equipment, personal protective equipment, airline interiors, train cabs, train passenger areas, and a wide range of fast moving consumer goods. Dan has co-authored 10 books and over 50 journal papers, he is also contributes to wide range of blogs and magazines with the aim of disseminating the role of human factors in the design process to a wider audience. Dan was received numerous awards for his work in human factors including the HFES User-Centred Design Award and the CIEHF President's Medal.