Challenges of E-Procurement adoption in a private Bank in Tanzania (PDF)

Research Paper (undergraduate) from the year 2005 in the subject Business economics - Supply, Production, Logistics, Institute of Accountancy Arusha, course: Supply Chain Management, language: English, abstract: This study is about the challenges of adoption of e-procurement in a private bank in Tanzania, specifically at CRDB bank Plc, Dar es Salaam. The specific objectives were to find out if the procurement officers have necessary skills to facilitate the use of e-procurement, to examine the extent of availability of technological infrastructure to support e-procurement and to identify challenges facing CRDB bank in adopting e-procurement. The research design used was case study and a sample of 20 respondents was used. Data were collected using questionnaire and interview. The analysis of findings was done using descriptive statistics and narrative notes whereby tables and charts were used. Findings of the study showed that CRDB bank has started to procure online recently and for now it partially procures online. IT infrastructure in the bank strongly supports the adoption of e-procurement. Nevertheless, e-procurement has been seen as strategically important and it is driven by management. The bank personnel have the skills needed to cope with the changes. Conclusively, the study shows that the adoption of e-procurement in private sectors particularly in CRDB bank is feasible. The important thing is for the organizations and their managements to take initiatives on how to improve the facilitation of e-procurement. Furthermore, the researcher recommends that managements should make a cost benefit analysis on e-procurement, improve their technological infrastructure, organize trainings for staffs and improve the networks and systems in order to make e-procurement a success.