The Art of Benchmarking
An Analytical Guide to Methods and Applications for IT Management
(Sprache: Englisch)
Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the...
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Klappentext zu „The Art of Benchmarking “
Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.
Inhaltsverzeichnis zu „The Art of Benchmarking “
Chapter 1. Terms and definitions.- Chapter 2. Mathematical foundations.- Chapter 3. Benchmarking methods.- Chapter 4. Objects of benchmarking.- Chapter 5. Established benchmarking approaches.- Chapter 6. The benchmarking process.
Autoren-Porträt von Martin Kütz
Martin Kütz is an expert in IT performance management. From 2009 to 2018, he was a professor for Business Information Management at Anhalt University of Applied Sciences (Germany).
Bibliographische Angaben
- Autor: Martin Kütz
- 2022, 1st ed. 2022, XIV, 164 Seiten, Masse: 15,5 x 23,5 cm, Kartoniert (TB), Englisch
- Verlag: Springer, Berlin
- ISBN-10: 3030905888
- ISBN-13: 9783030905880
Sprache:
Englisch
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