Serviceology for Designing the Future

A Survey of Business Models in Japanese Restaurant and Retail Industries.- Employee Satisfaction Analysis in Food Service Industry - Resultant of Questionnaire to the Restaurant Staff.- Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan.- The Ordering of Fast Food Using Menu.- Evaluation of taxiing at a large airport considering customer satisfaction.- Research of the Social New Transportation Service on Electric Full Flat Floor Bus.- Analysis of business process innovation using outsourcing.- Mixed Reality Navigation on a Tablet Computer for Supporting Machine Maintenance in Wide-area Indoor Environment.- Business Structure of E-book Service as a Product Service System: A Game Theoretic Approach.- Service Field Simulator: Virtual environment display system for analyzing human behavior in service fields.- Improvement of Sharing of observations and awareness in nursing by voice tweets.- A System Promoting Cooperation Between Medicine and Dentistry Using Key Performance Indicators and Importance-Performance Analysis.- Designing the Amount of Image Delay in Tele-surgery.- Visualization of Muscle Activity during Squat Motion for Skill Education.- Extraction and Evaluation of Proficiency in Bed Care Motion for Education Service of Nursing Skill.- Exploratory Analysis on Factors of Patient Satisfaction in HCAHPS Databases.- One Cycle of Smart Access Vehicle Service Development.- The value of community for resolving social isolation.- Basic Study of Mobility of Elderly People from the Perspective of Their Emotional Value.- Workshop-based Policy Platform for Public-Private Partnership (WP5): Designing Co-Creative Policy-Making Platform for Regional Development of Nagano.- System Design of Happy Town Using Four Factors of Happiness.- Evaluation of the Productivity Improvement by Information Presentation in Surveillance Service.- Personalized Information Service Model that Reflects Individual's Will.- Ranking Smartphone Apps Based