Principled Selling
(Sprache: Englisch)
Because buyer behaviour has changed and buyers now trust social media and personal recommendations more than salespeople, companies need to respond to this new reality to acquire customers. Principled Selling discusses the skills and behaviours needed to...
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Klappentext zu „Principled Selling “
Because buyer behaviour has changed and buyers now trust social media and personal recommendations more than salespeople, companies need to respond to this new reality to acquire customers. Principled Selling discusses the skills and behaviours needed to win customers, build relationships and retain existing ones. It offers a different, more effective approach based on the premise that if you want more sales, stop 'selling' and focus on building long-term, profitable relationships. Readers will learn to avoid cold calling and generate meetings; develop relationships built on trust to maintain customer loyalty; sell services in ways clients appreciate; sustain long-term sales growth and incorporate social media into an effective business development strategy.With a foreword from legendary sales expert and bestselling author Richard Denny, Principled Selling helps anyone involved in selling to align his or her techniques with customer expectations to get people to buy over and over again.
Inhaltsverzeichnis zu „Principled Selling “
Foreword
About the author
Acknowledgements
Introduction
Part One The Principled Selling Approach
1 Winning more business today
Topics covered in this chapter
Why trust matters more than ever
Social media and the opportunities it offers
A different, more principled approach to selling
Summary
Action points
2 The five principles of Principled Selling
Topics covered in this chapter
What selling is really about
Building relationships based on trust
Being the real you
Summary
Action points
Part Two Principled Selling in Action
3 The Principled Selling Growth Model
Topics covered in this chapter
Project managing sales growth
Potential marketplaces and customers
Begin with the end in mind
The future state of your business
Summary
Action points
4 Bringing the Growth Model to life
Topics covered in this chapter
Focusing resources
Focus on market sectors
Selecting named prospects
Stage 1 target research
Summary
Action points
5 M2M (motivate to meet) marketing
Topics covered in this chapter
Why traditional marketing isn't working anymore
Building trusted relationships through your marketing
Using valuable content to motivate prospects to meet you
Summary
Action points
6 Winning more business with networking and social media
Topics covered in this chapter
The serious business of social networking
How social media engages your prospects and clients
Social media tools and how to use them
The Principled Selling approach to social media
A guide to offline networking
Summary
Action points
7 M2B (motivating customers to buy)
Topics covered in this chapter
How to get meetings with potential dream clients
Preparing and structuring the perfect M2B meeting
Using the Principled Selling E3 model to make a powerful start
Summary
Action points
8 M2B (motivate to buy) skills and behaviors
Topics
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covered in this chapter
Building trust through understanding
Advanced communication skills for Principled Sellers
If you want to win business - shut up!
Explore to guarantee understanding
Summary
Action Points
9 Proposals and presentations that WOW!
Topics covered in this chapter
Strategic thinking to win more business
Making memorable presentations
Don't get bogged down with objections
Handling the price or fee challenge
Summary
Action points
10 Principled Selling key account management
Topics covered in this chapter
Making the commitment
Securing existing customer relationships
Securing and developing key account relationships
Key account management - action plan
Summary
Action points
Part Three Building a Principled Selling Culture
11 The Principled Organization
Topics covered in this chapter
Principled Sellers thrive in Principled organizations
Leading a sales team
Motivating "unnatural" salespeople to sell
Building a Principled team
A diet for inspirational Principled Selling sales leaders
Summary
Action points
12 Attitude and making time for Principled Selling
Topics covered in this chapter
Thoughts become actions; actions become behaviors
Coping strategies - shut up, move on!
Making time for Principled Selling
Summary
Action points
Further reading
Index
Building trust through understanding
Advanced communication skills for Principled Sellers
If you want to win business - shut up!
Explore to guarantee understanding
Summary
Action Points
9 Proposals and presentations that WOW!
Topics covered in this chapter
Strategic thinking to win more business
Making memorable presentations
Don't get bogged down with objections
Handling the price or fee challenge
Summary
Action points
10 Principled Selling key account management
Topics covered in this chapter
Making the commitment
Securing existing customer relationships
Securing and developing key account relationships
Key account management - action plan
Summary
Action points
Part Three Building a Principled Selling Culture
11 The Principled Organization
Topics covered in this chapter
Principled Sellers thrive in Principled organizations
Leading a sales team
Motivating "unnatural" salespeople to sell
Building a Principled team
A diet for inspirational Principled Selling sales leaders
Summary
Action points
12 Attitude and making time for Principled Selling
Topics covered in this chapter
Thoughts become actions; actions become behaviors
Coping strategies - shut up, move on!
Making time for Principled Selling
Summary
Action points
Further reading
Index
... weniger
Autoren-Porträt von David Tovey
David Tovey is Chairman of The Principled Group of companies, which includes Questas Consulting, the business growth and sales consulting firm, and Valuable Content Ltd. He has helped hundreds of companies and professional firms around the world increase top line and profitable growth by focusing on principled business development and leadership. For more visit www.principledselling.org.
Bibliographische Angaben
- Autor: David Tovey
- 264 Seiten, Masse: 15,6 x 23,4 cm, Kartoniert (TB), Englisch
- Verlag: Kogan Page
- ISBN-10: 074946657X
- ISBN-13: 9780749466572
- Erscheinungsdatum: 03.10.2012
Sprache:
Englisch
Rezension zu „Principled Selling “
Get the book, do what it says, and you will achieve outstanding results. -- Richard Denny, Author 'selling To Win' A book for, and of, our time. Totally relevant, easy to understand and put into practice. ... An enabling tool kit for the 21st century -- Trevor Lee, Managing Partner Es International Ltd Gives both the 'how-to' and the 'confidence' to successfully sell, without it feeling as if you are selling your soul. It's for this (and many other good reasons) that I am recommending and buying this book for all my clients. -- Heather Townsend, Co-Author Of 'how To Make Partner And Still Have A Life, And Author Of 'the Ft Guide To Business Networking' Principled Selling is based on an elegantly simple idea: sellers should adapt to what the buyer is interested in buying. ... It really is an admirable book. Charles H. Green, author of The Trusted Advisor The best sales leave both the customer and seller satisfied. Sales like these ensure customers keep buying and sellers keep trying. But, too many salespeople forget this simple truth. it's almost like they sell at the customer's expense, not for their benefit. This book will help change all that. It's beautifully written, easily digested and will make salespeople more successful (and popular!). -- Andy Bounds, Britain's Sales Trainer Of The Year And Author Of International Best-Seller The Jelly Effect This book is a fantastic step towards aligning the goals of the sales and operations teams, which will ultimately improve the service for customers or clients of any organisation. Not only that - it will also help sales teams sleep at night! Highly recommended. -- Carl Reader, Partner, Dennis And Turnbull Chartered Accountants Principled Selling makes a compelling case for the need to change traditional approaches to selling in a world being turned upside down by the internet and where earning trust has never been harder. ... It's packed with valuable information, insight and inspiration, presented in a manner that's
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very thorough and yet easy to digest. If you buy a copy you'll be referring back to it repeatedly. Jim O'Connor, Managing Director, Stories that Sell If you've ever thought you could never sell read this book as it will show you how. If you think you're a great salesperson, read this book as it will help you to become even more successful. Paul McGee author of 'S.U.M.O' , (Shut Up, Move On) and 'Self Confidence'. There are thousands of books on selling. I loved this one because it covered all angles in a simple-easy-to-read manner. I picked up some great ideas that I can use. Will Kintish, Managing Director Kintish Ltd Before you start to even think about selling, read this book! Start Your Business Magazine 20120901 With its focus also on social media and account management, this book will help you sell more - and with a clear conscience. Sales Initiative 20121101
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