Crucial Conversations Tools for Talking When Stakes Are High
Forew. by Steven R. Covey
(Sprache: Englisch)
The New York Times and Washington Post bestseller that changed the way millions communicate
"[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book...
"[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book...
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The New York Times and Washington Post bestseller that changed the way millions communicate"[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
-from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
-Mark Victor Hansen, cocreator of the no 1 New York Times bestselling series Chicken Soup for the Soul®
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
Prepare for high-stakes situations
Transform anger and hurt feelings into powerful dialogue
Make it safe to talk about almost anything
Be persuasive, not abrasive
Inhaltsverzeichnis zu „Crucial Conversations Tools for Talking When Stakes Are High “
Foreword To The Second Edition Foreword To The First Edition
Preface
Acknowledgments
Chapter 1: What's a Crucial Conversation?
Chapter 2: Mastering Crucial Conversations
Chapter 3: Start with Heart
Chapter 4: Learn to Look
Chapter 5: Make It Safe
Chapter 6: Master My Stories
Chapter 7: STATE My Path
Chapter 8: Explore Others' Paths
Chapter 9: Move to Action
Chapter 10: Yeah, But
Chapter 11: Putting It All Together
Afterword
Endnotes
Index
Autoren-Porträt von Kerry Patterson, Joseph Grenny, Ron McMillan
Kerry Patterson ist Mitgründer der seit 1990 bestehenden Beratungs- und Trainingsfirma 'VitalSmarts'.Joseph Grenny ist Mitgründer der seit 1990 bestehenden Beratungs- und Trainingsfirma 'VitalSmarts'.Ron McMillan ist Mitgründer der seit 1990 bestehenden Beratungs- und Trainingsfirma 'VitalSmarts'.
Bibliographische Angaben
- Autoren: Kerry Patterson , Joseph Grenny , Ron McMillan
- 2011, 2. Auflage, 272 Seiten, Masse: 15,1 x 22,8 cm, Kartoniert (TB), Englisch
- Mitarbeit: Switzler, Al
- Verlag: McGraw-Hill Professional
- ISBN-10: 0071771328
- ISBN-13: 9780071771320
Sprache:
Englisch
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