Workforce Diversity in an Organisation and its Influence on the Employee Performance (PDF)

Seminar paper from the year 2018 in the subject Business economics - Business Management, Corporate Governance, grade: 1, University of applied sciences, Düsseldorf, language: English, abstract: This work will analyse the employee performance with a focus on the demographic differences represented in gender, age, ethnicity, and education background as they are expected to influence the employee performance in organizations. This work will be conducted for employees in the airline industry in Germany where employees come from all around the world and hail from different cultures and ethnicities with different age groups.

Analysing the employee performance referring to the demographic differences will help Human Resources managers to understand the factors influencing employees within a team or within the organization as a whole. It helps managers to get the best of the workforce diversity to add value to employees and organization and conduct the appropriate training programs on workforce diversity management to achieve the goals represented in high performance of employees.

Workforce diversity as a workplace and marketplace topic has become more essential since it influences the organizational outcomes regarding employee satisfaction, turnover and the organizational performance as a whole. Demographic differences are not necessarily affecting the attitudes and behavior of employees. Furthermore, programs conducted on workforce diversity management not always lead to achieving the desired objectives regarding problem solving and creativity at the workplace. Some researchers view diversity as a matter to be dealt with and some view it as a tool to be used to enhance competitive advantages and boost the organization¿s performance.