Key Performance Indicators For Dummies (PDF)

A complete guide to using KPIs to drive organisational
performance

Is your business on track to achieve success? Key Performance
Indicators For Dummies covers the essential KPIs that are
useful to all kinds of businesses, and includes more than 100
different ways leaders can monitor and drive performance in their
organisations.

This book helps managers understand the crucial KPIs that should
be implemented for all different aspects of the organisation,
including financial performance, operational and internal
processes, sales and marketing, customer satisfaction and more.
Good KPIs should be unique to every business, as every business has
different objectives. To meet this need, the book provides tools
and templates that leaders can use to develop unique KPIs that best
suit their particular organisation or industry.

* Learn to design KPIs that are unique to your business and fit
closely to your strategic objectives

* Determine which KPI questions you should be asking to achieve
the right insights for your business

* Learn the specific KPIs that are appropriate for different
business circumstances

* Turn KPIs into deep insights by mastering related reporting and
communications practices

KPIs are a crucial part of every manager's toolkit, and are
essential for helping to monitor the execution of business
strategies and measure results. Key Performance Indicators For
Dummies moves beyond a basic discussion of what KPIs are, and
why they are needed to provide a complete guide for learning to
design and use specific KPIs to drive organisational
performance.