The Learning Challenge

Acknowledgements

Introduction

Part One The Manifesto for Change

01 The changing context for learning
Katy's story
The changing workplace: who cares about an engaged workforce?
The workplace and performance
Technology and the workplace
Performance cultures
Change at work
Where to start?

02 Work is changing
The workplace and the work space
What is work?
What are the implications for the leader of learning?
Conclusions

03 The learning leader role is changing
Five learning leader case studies

Part Two New Ideas for Learning

04 What 70:20:10 is and why it is important
Introduction
What is 70:20:10?
Why we need to think beyond courses
What is the debate about 70:20:10?
The model in detail
The implications for workplace learning
What you can do
Next steps
Conclusions

05 Measuring impact
Introduction
The Business Success Case Method
Thinking about evaluation in a different way
The Brinkerhoff approach explained
Ten tips to take this forward

06 Performance support
Introduction and context
What are the limitations of performance support?
Conclusions
Ten tips to get you started

07 Instructional design
Introduction
A brief history of instructional design
The view from the field
A metaphor for learning design
Conclusions
Ten lessons for instructional design

Part Three The Game Changers

08 Coming to terms with big data and learning analytics
Context
Why big data now?
Why learning analytics?
Using learning analytics
The practicalities of learning analytics
A simple model
Implementing learning analytics
Conclusions: the bigger picture
Where to start

09 The lessons from neuroscience
Setting the scene
Brain development
What we know about the brain and the lessons for learning
Neuroscience and learning
Brain rules
Organizational

Nigel Paine is a change-focused leader with a worldwide reputation and extensive experience in leadership and consultancy. As the Head of Training and Development at BBC, he built one of the most successful learning and development operations in the UK. He now runs his own consultancy, which focuses on leadership, creativity, innovation and e-learning, working with companies in Europe, Brazil, Australia and the US. He is an academic director and member of the international advisory board at the University of Pennsylvania, board member of Management Issues and a Masie Learning Fellow.