Performance Measurement with the Balanced Scorecard
A Practical Approach to Implementation within SMEs
(Sprache: Englisch)
Acknowledging that enterprises must systematically measure their critical performances, this book provides a "management dashboard" to help businesses identify and manage the critical phenomena that govern relationships with customers, suppliers and competitors.
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Acknowledging that enterprises must systematically measure their critical performances, this book provides a "management dashboard" to help businesses identify and manage the critical phenomena that govern relationships with customers, suppliers and competitors.
Klappentext zu „Performance Measurement with the Balanced Scorecard “
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a "management dashboard" to serve as a navigational aid. A dashboard to show - with as few distortions as possible - the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment. Inhaltsverzeichnis zu „Performance Measurement with the Balanced Scorecard “
Measuring business performances The Balanced Scorecard model.- The Balanced Scorecard for SMEs: a circular approach.- Corporate strategy and the Balanced Scorecard.- Models for measuring performances.- Empirical evidence: implementing the BSC in SMEs.
Autoren-Porträt von Stefano Biazzo, Patrizia Garengo
Stefano Biazzo Patrizia Garengo
Bibliographische Angaben
- Autoren: Stefano Biazzo , Patrizia Garengo
- 2012, X, 133 Seiten, Masse: 15,5 x 23,5 cm, Kartoniert (TB), Englisch
- Verlag: Springer, Berlin
- ISBN-10: 3642247601
- ISBN-13: 9783642247606
- Erscheinungsdatum: 05.01.2012
Sprache:
Englisch
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