Performance Coaching
A Complete Guide to Best Practice Coaching and Training
(Sprache: Englisch)
Performance Coaching is a complete resource for improving organizational and employee performance through coaching. Full of tips, tools and checklists, it covers all the fundamental elements of the coaching process, from developing the skills needed to...
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Performance Coaching is a complete resource for improving organizational and employee performance through coaching. Full of tips, tools and checklists, it covers all the fundamental elements of the coaching process, from developing the skills needed to coach effectively, to coaching in leadership, cross-cultural coaching and measuring return on investment. It also explores the key techniques and models in the field, from 360-degree feedback to neuro-linguistic programming (NLP), to allow readers to identify which approach is most suited to specific situations. Featuring case studies from organizations including Virgin, Johnson & Johnson and IKEA showing how effective coaching approaches have been applied in practice, this book is for coaches of all levels of experience, as well as HR managers and leaders looking to embed a coaching culture in their organizations.This revised third edition of Performance Coaching has been updated to include the latest insights and developments and contains new chapters on distance coach training and peer leadership in the workplace and new material on neuroscience in coaching, coaching in education, managing difficult conversations and stakeholder mapping.
Inhaltsverzeichnis zu „Performance Coaching “
Section - ONE: The fundamentals of performance coaching; Chapter - 01: What is coaching?; Chapter - 02: The differences between coaching, therapy, counselling, mentoring and consultancy; Chapter - 03: The directive-non-directive continuum; Chapter - 04: Self-limiting beliefs; Chapter - 05: Coaching and neuroscience; Section - TWO: Creating a coaching culture in organizations; Chapter - 06: The meaning of a coaching culture; Chapter - 07: Ten steps to creating a coaching culture; Chapter - 08: Coaching in the workplace; Chapter - 09: Coach training in the workplace; Chapter - 10: Coaching in leadership; Chapter - 11: Cross-cultural coaching; Chapter - 12: Distance coach training; Chapter - 13: Coaching in schools; Chapter - 14: Coaching for Crisis at Christmas; Chapter - 15: Corporate social responsibility and shared value - bringing business and society back together; Chapter - 16: Bullying in the workplace; Chapter - 17: Resilience in leadership; Chapter - 18: Coaching supervision: a workplace perspective; Chapter - 19: ROI - Measuring the return on investment in coaching; Section - THREE: Skills for coaches and managers; Chapter - 20: Listening; Chapter - 21: Reflecting, summarizing and clarifying; Chapter - 22: Questioning; Chapter - 23: Permission protocol; Chapter - 24: The GROW coaching model; Chapter - 25: The EXACT model - a coaching approach to goal setting; Chapter - 26: Coaching feedback; Chapter - 27: The structure of coaching; Chapter - 28: Setting and reviewing actions; Section - FOUR: Tools of the trade - continuing professional development; Chapter - 29: David Grove's Clean Language; Chapter - 30: David Grove's Emergent Knowledge; Chapter - 31: Transpersonal coaching; Chapter - 32: An introduction to neuro-linguistic programming; Chapter - 33: Systemic Coaching; Chapter - 34: Transactional analysis and the OK Corral; Chapter - 35: 360-degree feedback; Chapter - 36: The Reuven Bar-On Emotional Quotient inventory (BarOn EQ-i); Chapter - 37:
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Thomas-Kilmann Conflict Mode Instrument; Chapter - 38: Marshall Rosenberg's 'Non-Violent Communication'; Chapter - 39: Peer leadership Chapter - 40: Situational Leadership; Chapter - 41: Kouzes and Posner: The Leadership Challenge; Chapter - 42: Cultural Transformation Tools; Chapter - 43: The Inner Game; Chapter - 44: Nancy Kline's Thinking Environment; Chapter - 45: Appreciative Inquiry; Chapter - 46: Mindfulness; Chapter - 47: Elizabeth Kubler Ross's Change Curve six stage model; Chapter - 48: Bruce Tuckman's 'forming, storming, norming and performing' team development model; Chapter - 49: The Myers-Briggs Type Indicator (MBTI®); Chapter - 50: The Enneagram; Chapter - 51: Kolb's learning styles; Chapter - 52: DISC; Chapter - 53: Johari Window; Chapter - 54: More team role models
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Autoren-Porträt von Carol Wilson
Carol Wilson
Bibliographische Angaben
- Autor: Carol Wilson
- 2020, 3rd edition, XXVI, 405 Seiten, Masse: 15,6 x 23,1 cm, Taschenbuch, Englisch
- Verlag: Kogan Page
- ISBN-10: 1789664462
- ISBN-13: 9781789664461
- Erscheinungsdatum: 03.10.2020
Sprache:
Englisch
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