Excellence In Warehouse Management
Minimizing Costs And Maximizing Value
(Sprache: Englisch)
Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally...
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Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business.
Klappentext zu „Excellence In Warehouse Management “
Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business. Excellence in Warehouse Management covers everything you need to know to manage warehouse operations as part of a streamlined and holistic system, fine-tuned to serve the customer and drive the bottom-line. With thinking points, self-assessment exercises and case studies Stuart Emmett challenges you to consider your own operations in a new way, and plot a course into the future.
Inhaltsverzeichnis zu „Excellence In Warehouse Management “
IntroductionAbbreviations
Acknowledgements
1: The Role of Warehousing and Stores
Warehousing and the supply chain
Training topics
Definitions
Strategic aspects of warehousing
Customers
The value chain
Warehouse location
Modern warehouse operations
World-class warehousing
Conclusion
2: Inventory, Stock Analysis and Classifying Products
Product classification
Demand analysis
ABC analysis
Product coding
Product handling groups
Inventory management: why hold stock?
Inventory costs and service
Lead time
Demand forecasting
Inventory and statistics
How much stock should be held?
Replenishment methods
Questions about inventory
3: Stock Control
Stock inaccuracy
Continuous or periodic stock checking
Stock control
Security and preventing loss
Information security
Training topics
4: The Warehouse and Operational Principles
Warehouse structure
Warehouse operations
Receiving
Location methods in the warehouse
Picking options
Customer orders
Methods of picking
Despatching activity
Organising for flow
5: Equipment
Fork-lift trucks
Racking/shelving
The aisle width decision
6: Warehouse Information Communications Technology
Importance of information
Decision-making and ICT
Improvements with ICT
Warehouse ICT applications
Systems implementation
7: Regulations
Health and safety at work
Management of health and safety
Health and safety arrangements
Warehouse health and safety risks
Risk assessments
Fork-lift trucks: health and safety
8: Productivity, Cost and Service
Framework for analysis
Key costs
Key productivity drivers
Basic improvements
Understanding productivity
Determining pricing and charging
Customer service
Added value
Warehouse layout
Training topics
9: Outsourcing
Users' views of third parties and the marketplace
Selecting third parties
Training
... mehr
topics
10: People Management
Company culture
Management
Work objectives and performance
Motivating people
Empowering
Teams
Communication
Managing change
Warehouse picking operatives
Training topics
11: Developments and Trends
Supply chain impacts on stores and warehousing
Global logistics
Reverse logistics and customer returns
Risk
Roads
Legislation
Technology
People development
Political influences
The supply chain
Warehouse aims/ideals
Useful Information and Websites
Bibliography
Index
10: People Management
Company culture
Management
Work objectives and performance
Motivating people
Empowering
Teams
Communication
Managing change
Warehouse picking operatives
Training topics
11: Developments and Trends
Supply chain impacts on stores and warehousing
Global logistics
Reverse logistics and customer returns
Risk
Roads
Legislation
Technology
People development
Political influences
The supply chain
Warehouse aims/ideals
Useful Information and Websites
Bibliography
Index
... weniger
Autoren-Porträt von Stuart Emmett
Stuart Emmett is a trainer, consultant and mentor, operating through learnexchange.com, his background is in managing warehouses. He has written 3 books, various learning and technical material and a wide range of articles. Stuart is joint writer of Learning Material for e-learning (which won the 2000 Institute of Logistics and Transport Award for Excellence in Information, Communications and E-commerce).
Bibliographische Angaben
- Autor: Stuart Emmett
- 2005, 1. Auflage, 256 Seiten, Masse: 15,2 x 22,9 cm, Kartoniert (TB), Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0470015314
- ISBN-13: 9780470015315
- Erscheinungsdatum: 13.06.2005
Sprache:
Englisch
Pressezitat
"...this book is easy to read...worth the investment..." (Supply Management, 3rd November 2005)" In Stuart Emmett, we have not only one of the countries acknowledged leaders in training, but who also has the practical background to relate this to the real problems faced by managers ". --John Perry, Managing Director Scala Consulting Ltd.
" Thank you for your support and help over the last 12 months". --Dorothea de Carvalho, Director of Professional Development, Institute of Logistics and Transport.
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