Engineering Service Systems in the Digital Age
(Sprache: Englisch)
Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that...
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Klappentext zu „Engineering Service Systems in the Digital Age “
Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.Inhaltsverzeichnis zu „Engineering Service Systems in the Digital Age “
Objectives of this Research.- Grounding of the Research.- Consuming and Producing Knowledge.- Advancing Design Knowledge.- Shaping a Body of Design Knowledge.- Reflections on the Research.
Autoren-Porträt von Benedikt S. Höckmayr
Benedikt S. Höckmayr works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. He received his PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems - Innovation & Value Creation.
Bibliographische Angaben
- Autor: Benedikt S. Höckmayr
- 2019, 1st ed. 2019, XIX, 314 Seiten, Masse: 14,7 x 21 cm, Kartoniert (TB), Englisch
- Verlag: Springer, Berlin
- ISBN-10: 3658262028
- ISBN-13: 9783658262020
Sprache:
Englisch
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